We have had a fantastic 2021. We’ve nearly hit 200 property sales this year (fingers crossed for the next week). Selling this many houses needs dedicated staff to help with answering queries, chasing solicitors and keeping our clients updated.
The stamp duty holiday created a market frenzy, and this meant more houses than normal were being sold, in turn this put pressure on local services.
Whilst our performance has been great this year, we have had our fair share of troubles. Rossendale council have been backed up with completing local searches, this has put a lot of pressure on our team and local solicitor firms.
Mortgage companies have also been under pressure to get valuations done.
To make sure we continue to grow as a business and maintain our EXCELLENT customer service levels, We’ve hired a new team member.
Martine (Emma) Fox
Martine (Emma) has recently joined our team as an estate agent, and at present is focusing primarily on sales progression.
Martine speaks to solicitors, financial advisors, surveyors, the local council and anyone who may be involved in a property sale / purchase. This is done to ensure we have the latest STATUS update on your property sale / purchase. This allows us to keep everybody UPDATED and moving.
Martine is a very, very thorough and tenacious member of staff, if a task needs doing, she’ll stop at nothing to get it done. We are really looking forward to having Martine on board as we grow next year. Her problem-solving skills are excellent, and she’s a pleasure to have on the team.
Few Words From Martine
I am excited to take on a customer focussed role within the Coppenwall Team. I have an aptitude for detail and always ensure the best service levels possible.
Having a level 6 qualification in British Sign Language (BSL), I hope to break down the barriers and help diversify the team, to open up accessibility to the deaf community within the Rossendale Valley.
I am extremely excited at the prospect of joining a knowledgable and competent team. Having spent my entire life living within the Rossendale Valley, I have become an enthusiastic patron for the local area.
I spend my spare time with my family (drinking lots of coffee), and enjoying all the activities the Valley has to offer.Martine Fox – December 2021
Contact the team today to get your home valued, and if you do need help from our new resident Sign Language expert, please get in touch via email and, we’ll get Martine to visit you.